Restech, headquartered today announced that unforeseeable severe-weather events across the greater New York City area in late October caused region-wide transportation and utility disruptions that temporarily impacted our production schedule and outbound logistics. As a result, several customer orders may experience delivery delays.
Background
Between October 12–14/2025 and October 30–31/2025, the New York City metropolitan region experienced major rain/wind events (including a nor’easter and extreme rainfall) that triggered coastal flooding, downed trees, power interruptions, and significant travel and air-cargo disruptions. These conditions affected key suppliers and logistics corridors that serve Restech’s operations, resulting in short-term material shortages and transport delays beyond our reasonable control.
Impact to Customers
- Affected customers are being notified directly with updated estimated ship dates and tracking details as they become available.
- Orders not dependent on impacted lanes or suppliers continue to ship as scheduled.
Actions Taken
- Activated force majeure procedures consistent with our terms and conditions.
- Expedited alternate carriers and routes and rebalanced production to unaffected lines.
- Pulled forward inventory from secondary suppliers and released overtime shifts to recover throughput.
- Established a daily status desk to coordinate ETAs and communicate proactively with customers.
Current Status & Outlook
Production has resumed at normal capacity, and we expect to clear the backlog promptly. While weather-related infrastructure constraints may persist on certain lanes, we will continue to expedite and prioritize critical orders.
Our Commitment
We sincerely regret the inconvenience this causes and appreciate your understanding. Restech remains committed to safety, transparency, and on-time delivery. We value your partnership and will keep you informed until full normal operations are confirmed for your order(s).
Customer Support & Media Inquiries
Restech Corporate Communications
16192 Coastal Highway, Lewes, Delaware 19958, USA
Email: support@res-technologies.com